Customer Service Representative at Al-Futtaim Vehicle Rentals, Doha
Al-Futtaim Vehicle Rentals in Doha, Qatar (part of Al-Futtaim Financial Services) is hiring a Customer Service Representative for its rental branch. What you will do: - Be the first point of contact for rental customers, in person and on the phone. - Answer rental questions and complaints within 48 hours, and explain insurance cover and contract terms. - Track daily, weekly and monthly sales and help the branch reach its targets, including keeping fleet use above 80%. - Take payments by different methods, issue receipts and follow up with customers who owe money. - Update daily branch reports and help with monthly branch audits. - Keep documents and training files in order and support the rental team. Practical notes: the company prefers candidates with a Qatar driving licence. The listing does not show a salary or a closing date. Apply only through the official link on this page. Real employers never ask for money for a job, a visa or an interview.
Requirements
- College graduate with a customer service background, ideally in a related industry
- Strong customer service and people skills
- Good communication in English; Arabic is an advantage
- Qatar driving licence preferred
- Good with MS Office and basic accounting
- Organised and able to handle several tasks at once