Customer Service Representative at Alghanim Industries, Kuwait
Alghanim Industries, one of Kuwait's largest private companies, is hiring a Customer Service Representative for its retail and distribution business in Kuwait. What you will do: - Answer customer questions and help them find what they need. - Calm down unhappy customers and help solve complaints, and try to stop problems before they happen. - Follow up on open customer issues by phone and using the company's computer systems. - Know the current in-store offers, such as discounts, credit, coupons and raffle draws. - Work with section heads, follow Alghanim's policies and help reduce costs and theft. - Keep sales figures and company information confidential. Practical notes: the posting lists the location as Kuwait without naming a city, and asks for strong English and Arabic. The listing does not show a salary or a closing date. It does not say who pays for visa or medical, so ask during the hiring process. Apply only through the official link on this page. Real employers never ask for money for a job, a visa or an interview.
Requirements
- Bachelor's degree
- 2 to 3 years of relevant experience
- Strong English and Arabic
- Strong communication, presentation and people skills
- Good problem-solving skills and phone manners