Service Advisor (Toyota) at Al-Futtaim Motors, Dubai

Al-Futtaim Motors is hiring a Service Advisor for its Toyota after-sales service in Dubai. You will be the main contact for customers who bring their cars in for service and repair. What you will do: - Meet customers, understand what their car needs and explain the work clearly. - Recommend extra services where they help, and manage discounts carefully to hit monthly revenue targets. - Keep customers updated on their car's progress so it is ready on time. - Deal with complaints quickly and fairly. - Work with the reception manager, after-sales managers and workshop team, and follow Toyota and company standards. Practical notes: you may need to work extended hours to meet targets and customer commitments. The listing does not show a salary or a closing date. Apply only through the official link on this page. Real employers never ask for money for a job, a visa or an interview.
Requirements
- 3 to 5 years of experience as a Service Advisor at a car dealership
- Diploma or Bachelor's degree in Automobile or Mechanical Engineering
- Good understanding of cars, service processes and technical details
- Strong spoken English; Arabic is a plus
- Good with MS Office; SAP knowledge preferred
- Strong customer handling skills and a team player