Technical Support Engineer (Electric Vehicles) at Al-Futtaim Automotive, Abu Dhabi

Al-Futtaim Automotive is looking for a Technical Support Engineer in Abu Dhabi to support its service centres on electric and plug-in hybrid vehicles. What you will do: - Diagnose complex electrical and technical faults and recommend the right repair. - Support service teams remotely and visit sites when hands-on help is needed. - Write detailed technical and quality reports and follow each case until it is fixed. - Escalate serious problems and send failed parts for analysis. - Coach technicians so repairs are done right the first time. - Make sure workshops have the latest service bulletins, software tools and special tools. Practical notes: this is a senior technical role. IMI (Institute of the Motor Industry) Electric/Hybrid Vehicle Level 3 or 4 certification is listed as an advantage. The posting does not state the job type. Note: Al-Futtaim says it is building a talent pool for upcoming openings, so you may be contacted when a matching vacancy opens rather than straight away. The listing does not show a salary or a closing date. It does not say who pays for visa or medical, so ask during the hiring process. Apply only through the official link on this page. Real employers never ask for money for a job, a visa or an interview.
Requirements
- Diploma or equivalent in mechanical or electrical engineering or a related field
- At least 6 years in automotive service and repair, including at least 3 years as a Master Technician in dealer service
- Strong knowledge of car electronics, onboard diagnostics and electric/hybrid powertrains
- Experience with modern diagnostic tools and repair support
- IMI Electric/Hybrid Vehicle Level 3 or 4 is an advantage
- Good reporting, coaching and communication skills