Fleet Support Officer at Etihad Airways, Abu Dhabi

Etihad Airways is hiring a full-time Fleet Support Officer in Abu Dhabi. The role sits in the Pilot Support team within Flight Operations. What you will do: - Give admin and coordination support to Pilot Support and Flight Operations. - Support Fleet Management with crew-related HR processes. - Answer pilot questions, coordinate fixes and escalate issues. - Keep operational data accurate and prepare reports on crew trends. - Help run official pilot communication channels and engagement events. - Suggest process improvements using technology, automation and AI. Practical notes: at least five years of experience in administration, employee services, HR support, customer service or operations coordination is required, ideally in aviation. The listing does not show a salary or a closing date. It does not say who pays for visa or medical, so ask during the hiring process. Etihad's posting warns that it never asks for bank details or payment during recruitment. Apply only through the official link on this page. Real employers never ask for money for a job, a visa or an interview.
Requirements
- At least 5 years in admin, HR support, customer service or operations coordination
- Aviation experience preferred
- Experience supporting employee engagement
- Skills in digital tools, generative AI and automation
- Strong communication and organisation