Supervisor (Entertainment Operations) at Majid Al Futtaim Entertainment, Abu Dhabi
Majid Al Futtaim Entertainment, part of the Majid Al Futtaim group, is hiring a Supervisor in Abu Dhabi for its general operations team. The supervisor runs entertainment attractions on a shift and leads customer service officers, function assistants and technicians. What you will do: - Inspect the venue every day, find faults and get technicians to fix them. - Supervise the shift team and make sure schedules, procedures and service standards are followed. - Handle customer complaints and keep guests happy. - Train and coach team members, including new joiners, and push upselling. - Complete audits, checklists and reports, and follow health, safety, PPE and child safeguarding rules. - Manage cash: floats, collections, cashier balancing, petty cash and opening/closing. - Do stock checks, verify deliveries and raise purchase requests. Practical notes: the posting asks for a diploma or certificate in any field, or equal experience, plus 2–3 years in a fast-paced operations job with at least 1 year as a customer service officer or representative. A PIC 2 certificate and IOSH knowledge are an advantage. It does not name the exact venue in Abu Dhabi. The listing does not show a salary or a closing date. It does not say who pays for visa or medical, so ask during the hiring process. Majid Al Futtaim's careers site is the official apply channel; never pay anyone who claims to recruit for them. Apply only through the official link on this page. Real employers never ask for money for a job, a visa or an interview.
Requirements
- Diploma or certificate in any field, or equal relevant experience
- 2–3 years in a fast-paced operations job
- At least 1 year as a Customer Service Officer or Representative
- Strong communication and leadership skills
- Good with customers, sales and solving problems
- PIC 2 certificate and IOSH knowledge (advantage)